Welcome to CHIMPLAB. These Terms & Conditions govern your access to and use of the CHIMPLAB website, client portal, products, and services.
By accessing our website, creating an account, using the client portal, purchasing a service, or making a payment, you agree to be bound by these Terms & Conditions.
1. Definitions
In these Terms:
- “CHIMPLAB”, “we”, “us”, or “our” means CHIMPLAB.
- “Client”, “you”, or “your” means any person or organization accessing our website, portal, or purchasing our services.
- “Services” means the products, services, development work, consulting, support, maintenance, hosting, or other services provided by CHIMPLAB.
- “Portal” means the CHIMPLAB client and billing portal available at myaccount.chimplab.in.
2. Use of the Website and Portal
You agree to use the website and client portal only for lawful purposes.
You must not:
- Attempt to gain unauthorized access to another person’s account.
- Provide false or misleading information.
- Interfere with the operation or security of the website or portal.
- Upload or transmit malicious software, viruses, or harmful code.
- Attempt to compromise, scan, or disrupt our systems.
- Use the portal for fraudulent or unlawful activities.
You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.
3. Services and Orders
The scope of services, deliverables, pricing, timelines, and other commercial terms may be specified in a quotation, proposal, invoice, service agreement, purchase order, or other written communication.
A service request or order may be considered accepted once confirmed by CHIMPLAB in writing or once work has commenced, where applicable.
CHIMPLAB reserves the right to decline or discontinue a service request where there are legitimate business, technical, legal, or security reasons.
4. Pricing and Payments
Prices and payment terms will be communicated to the client before or during the purchase or service process.
Invoices must be paid according to the payment terms specified on the applicable invoice or agreement.
Unless otherwise agreed in writing, taxes, government charges, third-party charges, domain registration fees, hosting charges, payment gateway charges, and other external costs may be charged separately where applicable.
Late or overdue payments may result in suspension of services until outstanding amounts are resolved.
5. Client Responsibilities
Clients are responsible for providing accurate information, content, credentials, approvals, materials, and other requirements necessary for the completion of services.
Delays caused by the client’s failure to provide required information, approvals, access, or materials may affect project timelines.
Clients are also responsible for ensuring that materials supplied to CHIMPLAB do not infringe the rights of third parties.
6. Intellectual Property
Unless otherwise agreed in writing, CHIMPLAB retains ownership of its pre-existing software, tools, frameworks, templates, methodologies, libraries, processes, and other intellectual property.
Ownership or licensing of custom deliverables will be governed by the applicable proposal, agreement, or written terms.
Third-party software, plugins, themes, APIs, stock assets, fonts, and other third-party materials remain subject to their respective licenses and terms.
7. Third-Party Services
Some services may depend on third-party providers, including hosting providers, domain registrars, payment processors, software platforms, APIs, plugins, and other technology providers.
CHIMPLAB is not responsible for outages, changes, failures, price increases, or policy changes caused by third-party providers, except where otherwise required by applicable law or expressly agreed in writing.
8. Service Availability
We aim to keep our website and portal available and operational, but uninterrupted availability cannot be guaranteed.
We may temporarily suspend access for maintenance, upgrades, security reasons, technical issues, or circumstances beyond our reasonable control.
9. Account Termination or Suspension
CHIMPLAB may suspend or terminate an account or service where there is a violation of these Terms, non-payment, suspected fraudulent activity, security concerns, unlawful use, or another legitimate reason.
Where appropriate, clients will be given reasonable notice or an opportunity to resolve the issue.
10. Limitation of Liability
To the extent permitted by applicable law, CHIMPLAB will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website, portal, or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
11. Indemnification
You agree to indemnify and hold CHIMPLAB harmless from claims, losses, damages, liabilities, and reasonable expenses arising from your unlawful use of our services, violation of these Terms, or infringement of third-party rights.
12. Changes to These Terms
CHIMPLAB may update these Terms & Conditions from time to time.
Updated terms will be published on the website with a revised “Last Updated” date. Your continued use of the website or services after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by law.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which CHIMPLAB is registered, unless otherwise required by applicable law.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over CHIMPLAB’s registered office, unless otherwise agreed in writing or required by law.
14. Contact
For questions regarding these Terms & Conditions, please contact:
CHIMPLAB
Email: hello@chimplab.in
Address: 414A, Akshar Arcade, Opp. Memnagar Fire Station, Navrangpura, Ahmedabad, India.